Most TRU PRO rackets and bags are covered by a limited warranty for defective material for six months from the date of purchase of the original product when purchased on the Website. Repairing or replacing a warranted product does not extend the applicable warranty period. Proof of an invoice or receipt from TRU PRO is required. It is at our discretion to either repair or replacement the product. No warranty will be granted if a racket is improperly handled (strung incorrectly, added repairs, extreme signs of wear and tear, or beyond the warranty period.) Rackets must be returned strung. For replaceable parts like grips, grommets, or strings, we do not offer a warranty. Items that are sent to the warranty department in AUSTRIA but upon inspection are considered not being covered by the TRU PRO warranty policy and will be returned to the customer. The customer will pay for return freight.

To return a product that is under warranty, please email us at info@truproofficial.com to obtain a return address and return number. You are responsible for covering shipping charges for all returns.